The DealerRater.com Certified Dealership Program is a car dealer partnership program. Dealerships that qualify for this program must be in good standing with DealerRater.com and must be committed to quality customer service. DealerRater.com visitors can feel confident in knowing that a Certified Dealer is dedicated to providing a high level of customer attention and in the event of a disappointing experience, will work with the reviewer to rectify the situation.